Information & Health

Contact us to speak with an Information Specialist. Services are free, confidential, multilingual and available 24/7. We can help you find information about: Counselling, Employment assistance, Senior services, Language classes, Housing, Legal help, Recreation, Home support, Homeless shelters, Support groups and more. Simply dial: 211.
(604) 875-0885

Programs and Services include:

Seniors Abuse and Information Line (SAIL) – speak to someone about abuse
Elder Law Clinic and Legal Advocacy Program – gives legal advice to seniors
Victim Services Program – information, support and referrals for victims of abuse
Free Workshops – from elder abuse awareness to financial literacy and community groups
1(866) 437-1940, (604) 437-1940

Register to receive your maximum financial assistance under the Fair PharmaCare plan. The amount you pay for prescriptions depends on your net income. PharmaCare subsidizes eligible prescription drugs and medical supplies.

Customer services representatives are available Monday to Friday 8:00am to 8:00pm and Saturday 8:00am to 4:00pm.

You can register for Fair PharmaCare at

PO Box 9035 Stn. Prov. Govt, Victoria, BC V8W 9E3
(604) 683-7151

HealthLink BC provides 24/7 access to non-emergency health information and advice via telephone, a website, a mobile app, and a collection of print resources, including the BC HealthGuide Handbook. Free nutritional counselling is provided by a Registered Dietitian/Nutritionist from Monday to Friday. Talk to a registered Nurse, available 24/7. Also available is a Ministry of Health Nicotine Replacement Therapy Program to help those who are wishing to quit smoking. Along with a Quit Now counsellor to support callers who are trying to quit and help support them through Nicotine cravings. Pharmacists are also available from 5:00 am to 9:00pm.

811 or 711 (for hearing impaired)

All BC residents are required to register and are asked to pay a monthly premium. If your income is low and you are a Canadian citizen or landed immigrant (permanent resident) who has held that status or lived in Canada for the last 12 months, you may be eligible to receive assistance with premium payments or a premium waiver. If you are 65 or over and enrolled in MSP you will automatically receive a Gold Care Card. Your Gold Care Card is useful as proof of age and residence for discounts offered by certain government programs and many businesses.

Hours: Monday – Friday 8:00am to 4:30pm

Ministry of Health and Ministry Responsible for Seniors – P.O. Box 9035 Stn. Prov. Govt, Victoria, BC V8W 9E3
(604) 683-7151

Become a ‘Patient Partner’ to share your concerns and suggestions about our health care system.

A Ministry of Health initiative

(604) 742-1772

Free community and on-line workshops are available for people living with chronic health conditions/chronic pain. The workshops are also for their family and caregivers through Self-Management BC, coordinated by the University of Victoria and supported by the BC Ministry of Health. These workshops meet in several Surrey locations, once per week for 2 ½ hours for six weeks. For more information, please contact them or visit the website
(604) 940-1273
(604) 940-2099

Resources and referral for seniors and families. We help connect seniors and/or their caregivers with available information and services in our community including:

• Volunteer Services • Help with forms
• Legal Services • Health Services
• Recreation Programs • Caregiver Programs
• Financial Services • Food Services
• Housing Options

We have 13 permanent locations throughout Surrey & White Rock. If you cannot make it out to one of these locations please call us and we can arrange for one of our volunteers to come to you. For more information or to book an appointment with a Senior Connector please call:
(604) 531-9400 ext. 204

A telephone Information and Referral service for BC provincial government services and programs.

Can’t find what you are looking for?  Have a question about a program or service?

Hours: Monday – Friday 7:30am to 5:00pm.
(604) 660-2421